Nena Mercer, Quality Assurance Manager
Nena Mercer is the Quality Assurance Manager for Specialized Property Management. She has over ten years of experience in management as well as customer service. Her responsibilities include managing client portfolios, security deposit processing, and reputation management. Mrs. Mercer is extremely detail oriented and strives to provide outstanding service to all clients. Mrs. Mercer attended Seminole State College where she studied Health Science, Health Informatics, Health Information Management, and graduated on the presidents list with an Associate of Arts Degree. She is currently continuing her education within the real estate industry. Out of the office, Mrs. Mercer enjoys spending quality time with her loving husband and three amazing children.